Human Resources & Risk Management Director

CITY OF KINGMAN 
HUMAN RESOURCES/RISK MANAGEMENT DIRECTORMUST PROVIDE RESUME AND COVER LETTER
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We're looking for an experienced, forward-looking, and collaborative executive leader to serve as its Human Resources/Risk Management Director.

Reporting directly to the City Manager and serving on the executive leadership team, the Director provides strategic leadership for Human Resources, workplace safety, workers' compensation, insurance, claims, and enterprise risk management. The position leads through the Human Resources Manager and Safety & Risk Manager, setting clear direction while empowering capable managers and professional staff.

The next Director will build upon a strong foundation, strengthen the employee experience, advance organizational effectiveness, and encourage thoughtful innovation. This leader will connect people to purpose and use data, employee feedback, and program results to guide decisions, communicate the City's workforce story, recognize accomplishments, and drive continued improvement.

Education and experience

• Bachelor's degree in Human Resources Management, Public Administration, Business Administration, Risk Management, Organizational Leadership, or a closely related field; and
• Seven (7) years of progressively responsible professional experience in human resources, risk management, public administration, or a closely related field, including significant experience managing complex human resources programs and organizational issues; and
• Three (3) years of management or supervisory experience.

• Public sector human resources experience and experience working with municipal risk management, insurance, workers' compensation, or workplace safety programs are highly desirable.
• An equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities may be considered.

Preferred Certifications

• Professional certification such as SHRM-SCP, SPHR, IPMA-SCP, ARM, CRM, or other relevant advanced professional certification is preferred.

Special Requirements

• Valid Arizona driver’s license or ability to obtain one within 30 days of employment.
• May be required to attend evening meetings, hearings, or City Council meetings and respond to significant incidents or organizational matters outside normal business hours.

What You Will Lead

• Citywide workforce strategy, talent acquisition and retention, employee and leadership development, succession readiness, organizational effectiveness, and the overall employee experience
• The City's employee value proposition, including its modernized pay plan, comprehensive benefits, generous paid time off, wellness resources, and opportunities for professional growth
• Complex employee relations, workplace investigations, discipline, performance concerns, accommodations, protected leave, employment-law compliance, and classified employee appeals
• Enterprise risk management, insurance, workers' compensation, claims, contractual risk transfer, loss control, and protection of public resources
• Occupational health, workplace safety, accident prevention, incident review, and Citywide safety accountability
• Personnel policy and governance, HR technology and analytics, departmental budgets and contracts, executive reporting, and consistent service delivery

The Leadership We Need

• A trusted advisor who exercises independent judgment, tells leaders what they need to hear, explains why, and offers practical paths forward
• A fair and steady decision-maker who balances employee interests, management responsibilities, legal requirements, organizational risk, fiscal stewardship, and public accountability
• A leader who develops leadership capacity, establishes clear expectations, delegates effectively, and holds people appropriately accountable
• A forward-looking, data-informed professional who turns technology, analytics, employee feedback, and good ideas into practical improvements
• A clear communicator who connects people to purpose, celebrates successes, learns from challenges, and builds trust across departments

Executive Priorities
People, Leadership & Organizational Effectiveness

Set strategic direction for workforce planning, talent acquisition and retention, employee and leadership development, succession planning, total compensation, benefits and leave programs, performance management, HR technology, employee engagement, and organizational effectiveness. Strengthen career growth, service quality, leadership capacity, and the employee experience.

Employee Relations, Appeals & Governance

Advise leaders on complex and high-risk employee matters and promote fair, consistent, timely, and legally defensible practices. Serve as the first-level hearing authority for classified employee disciplinary appeals when designated by City policy or Personnel Rules. Lead Citywide personnel policy, governance, internal controls, and management-consistency efforts in coordination with legal counsel.

Risk Management, Insurance & Safety

Direct strategies that identify and reduce financial, legal, operational, and reputational exposures. Oversee insurance, claims, workers' compensation, contractual risk transfer, and loss prevention through the Safety & Risk Manager and external partners. Establish Citywide safety expectations and ensure compliance with applicable requirements, including Arizona Division of Occupational Safety and Health standards.

Department & Executive Leadership

Directly supervise and develop the Human Resources Manager and Safety & Risk Manager. Establish department goals, priorities, service expectations, performance measures, and budgets; evaluate program effectiveness and organizational capacity; and present clear recommendations, workforce analytics, program outcomes, and organizational insights to executive leadership, the City Council, employees, and other stakeholders.

Knowledge, Skills & Abilities

Knowledge:

• Principles and practices of strategic human resources management, organizational development, and public administration.
• Federal and state employment laws and regulations, employee relations, workplace investigations, due process, discipline, and employment practices.
• Classification, compensation, workforce planning, recruitment, benefits administration, performance management, and HR information systems.
• Principles and practices of enterprise and municipal risk management, insurance, claims administration, workers' compensation, loss control, and workplace safety.
• Applicable occupational safety laws, regulations, and standards.
• Policy development, organizational governance, internal controls, and administrative decision-making.
• Public sector budgeting, fiscal management, and procurement practices.
• Leadership, supervision, coaching, performance management, and organizational change.

Skills:

• Providing strategic advice and presenting complex information to executive leadership and elected officials.
• Analyzing complex organizational, employee relations, financial, safety, and risk issues and developing practical and defensible solutions.
• Managing sensitive, controversial, confidential, and high-profile matters with sound judgment and professionalism.
• Building effective relationships with employees, management, elected officials, legal counsel, regulatory agencies, insurers, and external partners.
• Negotiation, conflict resolution, facilitation, and executive communication.
• Developing policies, strategies, reports, recommendations, and presentations.

Ability:

• Exercise considerable independent judgment and discretion.
• Balance employee interests, management responsibilities, organizational risk, legal requirements, fiscal considerations, and public accountability.
• Establish organizational credibility and trust while maintaining appropriate professional boundaries and neutrality.
• Delegate operational responsibility while maintaining executive accountability for departmental outcomes.
• Lead through subordinate managers and establish clear roles, accountability, and escalation protocols.
• Interpret and apply complex laws, regulations, policies, and administrative requirements.
• Manage multiple high-priority matters and make sound decisions under pressure.
• Maintain strict confidentiality of sensitive information.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    See Physical Demands.

COMMITMENT TO SAFETY & WELLNESS

It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable.  The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness.

Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program and wellness initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and wellness program.

DISCLAIMER

This job description outlines the general scope of responsibilities and duties but is subject to change based on organizational needs and evolving municipal priorities.

OVERVIEW

The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. 

For more information about the City of Kingman, please see our Open Finance Portal, Choose Kingman Economic Development page, and our Go Kingman tourism page for more information.

FIND YOUR REWARDING CAREER WITH US!

Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service
 Community Spirit ~ Training and Development