Human Resources & Risk Manager

The Dublin San Ramon Services District is seeking an experienced Human Resources & Risk Manager to oversee the District's Human Resources & Risk Division.  

THE POSITION

Primary responsibilities of the Human Resources & Risk Manager include the following:

• Manage and oversee comprehensive human resources functions, including employee and labor relations, recruitment and selection, classification and compensation, benefits administration, employee development and training, leave of absence and worker's compensation administration.
• Manage and oversee the District's risk management program, including liability and recovery claims administration, property insurance policy evaluation and renewal, general liability insurance policy evaluation and renewal, and evaluation and renewal of special or ancillary insurance policies.
• Serve as a Business Partner and technical and strategic advisor to District management, by providing guidance, insight, recommendations and support on all human resources and risk management functions.
• Provide leadership and supervision to human resources and risk management staff by assigning work, training employees, conducting performance evaluations, and fostering a continuous-learning environment.
• Ensure legal and regulatory compliance with all federal, state and local laws, and District policies and procedures.
• This position requires discretion to work with confidential and sensitive issues on a regular basis.

IDEAL CANDIDATE
The ideal candidate for the Human Resources & Risk Manager will have demonstrated the following:

• Proven ability to build and maintain effective partnerships with management, staff, and labor union partners.
• Experience with managing all human resources functions.
• Experience with partnering and administering collaborative labor relations in a union-environment. 
• Experience with overseeing risk management functions, including risk management best practices. 
• Providing technical and strategic advice to District management.
• Experience working effectively with elected officials.
• Proven supervisory experience in developing & supporting human resources staff.
• Clear communication skills, with the ability to explain complex legal or policy information to a variety of audiences. 
• Skill in managing ad-hoc projects and juggling multiple priorities and deadlines. 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Assistant General Manager - Finance & Administration. Exercises direction over professional staff, and direct and general supervision over technical, and/or administrative staff.

Participation in the District's Telework Program may be made available for this position after three (3) months of employment (for employees newly hired to the District). If telework is offered and/or made available for this position, it will be for no more than two (2) days per week (Monday and/or Friday only) and would apply to a new hire or promotional candidate, in accordance with the terms and conditions of the District's Telework Program.

• Develops and directs the implementation of goals, objectives, policies, procedures, and work standards for the division.
• Prepares, administers, and is responsible for the budget for assigned function; forecasts additional funds needed for staffing, equipment, materials, and supplies; administers the approved budget.
• Plans, organizes, administers, reviews, and evaluates the work of professional, technical, and clerical staff directly and through subordinate levels of supervision.
• Provides for the selection, training, professional development, and work evaluation of division staff; authorizes and implements discipline as required; and provides policy guidance and interpretation to staff.
• Coordinates activities of staff and the division with those of other District divisions and outside agencies, in a manner that leads to maximum efficiency and effectiveness.
• Directs, oversees, and develops the work plan related to assigned function; assigns work activities, projects, and programs; monitors work flow; reviews and evaluates work products, methods, and procedures; prepares various staff reports on operations and activities.
• Develops, reviews, and implements policies and procedures to meet legal requirements and District needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
• Manages and conducts the planning, development, and implementation of the recruitment and selection process to obtain qualified candidates; ensures equal employment opportunity for all candidates.
• Interprets and applies District rules, policies and procedures, Memoranda of Understanding, and local, state and federal laws.
• Coordinates employee relations activities; provides assistance to management, supervisors, and staff in the interpretation of Human Resources and Risk Management policies and procedures and the processing of grievances; coordinates with District’s legal counsel.
• Provides analytical, procedural guidance and recommendations to the Assistant General Manager - Finance & Administration and senior managers with matters related to bargaining unit concerns, labor agreement negotiations, grievances, or other sensitive labor relations problems; administers final agreements. May act as lead negotiator during labor agreement negotiations.
• Researches, compiles, analyzes, and evaluates general and statistical information regarding selection procedures, recruitment methods, benefits administration, compensation, and other personnel practices.
• Performs or directs the performance of job analysis and classification studies; conducts compensation studies and participates in the development of compensation and benefit strategies; interprets, implements, and applies Memorandum of Understanding and resolutions related to employee compensation and benefits.
• Maintains and supervises the Human Resources Information System (HRIS), confidential personnel files, and other sensitive employee records.
• Administers and directs a comprehensive benefits program; acts as a liaison with benefit carriers in contract negotiations.
• Develops, implements, and administers special human resources programs, including the Employee Recognition program.
• Directs and oversees the planning and conducting of various training and needs assessment activities.
• Manages the District’s Worker’s Compensation Program, including claims management, leave tracking and integration with provisions of applicable Memoranda of Understanding and Family Medical Leave Act; oversees the administration of worker’s compensation benefits and the District’s return to work program.
• Coordinates with the Safety, Security & Emergency Preparedness Division on activities related to worker's compensation, employee injury and illness, property damage, and physical security; reviews District safety programs for organizational or employee impacts and required meet and confer obligations. 
• Manages the District's Risk Management program including the various insurance programs, including the pooled liability, public entity physical damage insurance, primary insurance, property, mobile property, and Workers' Compensation coverage. 
• Confers with Joint Powers Authority, insurance representatives and other consultants to ensure the District's insurance coverage levels are appropriate to ensure the safety of the District's property, equipment and facilities, the safety of the public as it relates to District services; responds to requests for information to ensure timely renewal and maintenance of insurance coverages; maintains proper records and documentation. 
• Assumes lead role in resolving claims and other related litigation matters filed against the District; confers with claims adjustors and other consultants on the coordination of any investigations, site visits, repairs, etc. required as part of the claims handling process; prepares and presents staff reports and other necessary correspondence to the Board of Directors regarding claims against the District.
• Manages the planning, development, and implementation of the District’s Performance Management program.
• Prepares and directs the preparation of a variety of written correspondence, reports, procedures, and other written materials.
• Maintains and directs the maintenance of working and official divisional files.
• Monitors changes in laws, regulations, and technology that may affect divisional operations; and implements policy and procedural changes as required.
• Provides technical advice to the District’s management and the Board of Directors in area of expertise; prepares and presents reports, information and recommendations to the General Manager and the Board of Directors on assigned programs. 
• Participates in strategic planning for the District and sets goals for the Division to support the strategic plan; develops polices, procedures, and protocols to implement District goals and objectives.
• Builds and maintains positive working relationships with co-workers, other District employees, and the public. 
• Confers with and represents the division and the District in meetings with members of the Board of Directors, various governmental agencies, developers, contractors, business, and industrial groups and the public.
• Drives a motor vehicle. 
• Performs other related duties as assigned.

The minimum qualifications described on class specifications represent the typical way to obtain the required knowledge, skills, and abilities to perform the essential duties of the job.  Any combination of education, licensing, and/or experience which has provided the knowledge, skills, and abilities necessary to perform the job satisfactorily may qualify the candidates to be considered for open positions in the class specification.
 
Education: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in human resources, business, or public administration or closely related field.

Experience: Five (5) years of increasingly responsible Human Resources management experience including assignments in the areas of recruitment, selection, classification, training, compensation, labor relations, and employee benefits or other pertinent job related areas, including two (2) years of supervisory experience.

Substitution: Other qualifying education and experience combinations may include:

• Associate's degree and seven (7) years of increasingly responsible experience in human resources as noted above. 

Possession of a Class C Driver's License required by the State of California, Department of Motor Vehicles, to perform the duties of the position.  Continued maintenance of said driver's license in compliance with established District vehicle operation standards, and the ability to be insured for the operation of a vehicle/District vehicle in accordance with the terms and conditions of the District's insurance program are conditions of continuing employment.   The CSRMA driving standards are included herein by reference.  
 

DISASTER SERVICE WORKER

All Dublin San Ramon Services District employees are, by State and Federal law, Disaster Service Workers.  The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Labor Code.  In the event of a declaration of emergency, any employee of the District may be assigned to perform activities which promote the protection of public health and safety or the preservation of lives and property.  Such assignments may require service at locations, times, and under conditions that are significantly different than the normal work assignments and may continue into the recovery phase of the emergency.  If a “Local Emergency” is declared during the employee’s shift, employees will be expected to remain at work to respond to the emergency needs of the community.  If a “Local Emergency” is declared outside of the employee’s shift, employees must make every effort to contact their direct supervisor or department head to obtain reporting instructions as Disaster Service Workers.

SELECTION PROCEDURE

The selection process may consist of an evaluation of the applicant's qualifications, supplemental questionnaire, appraisal board interview, written examination, practical exercise and/or internal Department interviews, reference check, and a review of prior performance evaluations. Upon completion of the selection process, an offer of employment may be conditionally based upon the successful completion of a criminal background check, credit check, and pre-employment medical exam.

RECRUITMENT TIMELINE

Application Deadline: Thursday, September 24, 2026, at 5:00 p.m.
Appraisal Board Interview (virtual): Week of October 5, 2026
Hiring Interview (in-person): Week of October 19, 2026
All dates are subject to change.

APPLICATION PROCEDURE

To apply, complete a District online employment application and supplemental questionnaire by the final filing date of Thursday, September 24, 2026, at 5:00 p.m. A resume and cover letter will not be accepted in lieu of the District application form and supplemental questionnaire responses.

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