Workforce Training Coordinator

DEFINITION:

To develop, market, implement, and coordinate courses that meet regional employment needs to provide highly responsible and complex administrative support to the Senior Director of Workforce Development.

SUPERVISION RECEIVED AND EXERCISED:

• Receives administrative supervision from the Senior Director of Workforce Development.
• Supervises designated instructors.

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Implement and market occupational extension and self -supporting courses.  Prepare course offerings each semester. 
• Administer and supervise high quality workforce training (WFT) classes to meet the needs of regional employers. 
• Communicate effectively with the public, students, faculty and staff.
• Present regularly to a variety of organizations, schools, and employer groups.
• Analyze current employment trends to ensure current and future WFT offerings meet employment demand and provide sustaining wages.
• Coordinate employer advisory committee to be responsive to employment demands.
• Participate in grant writing opportunities.
• Be informed and updated on the requirements for Continuing Education Units (CEUs) and Professional Development Hours (PDHs) for a wide variety of professions such as construction, aviation, IT professionals, counselors, accountants, cosmetologists, insurance and real estate agents and others
• Coordinate with professional accrediting boards for approvals and recognition of CEUs and PDHs provided by Economic & Workforce Development
• Conduct regular classroom observations, provide constructive feedback, and evaluate instructor performance to ensure alignment with educational standards and goals.
• Evaluate course effectiveness through student evaluations and employer feedback
• Comply with all record auditing procedures
• Travel both locally and statewide as needed

Other Important Functions:

• Create a variety of regular and confidential documents including general correspondence, agendas, reports, class schedules, training proposals, forms, certificates, contracts, and memos; prepare copies of documents; distribute information most effectively and efficiently.
• Create, monitor and maintain training proposals and related budgets for business & industry clients
• Perform data entry functions as necessary.
• Manage small budgets and order supplies/materials.
• Assess material, supply and equipment needs for the programs and submit requisitions for the ordering of supplies and equipment to maintain an inventory.
• Assist and participate in the preparation and development of class materials.
• Assist with identifying opportunities for improving department standard operating procedures, service delivery, guidelines and procedures.
• Maintain files for compliance with auditor’s demands.
• Develop and maintain a working and professional relationship with area employers, students, partnering agencies, college staff and the general public.

• Perform related duties and responsibilities as assigned.

QUALIFICATIONS:

Knowledge of:

• Instructional methodologies.
• Business acumen
• Employee development and transfer of training 
• Employee engagement, productivity and retention concepts
• Marketing techniques
• Principles and procedures of record keeping
• Basic principles of business letter writing and report preparation
• English usage, spelling, grammar and punctuation
• Modern office procedures, methods and computer equipment
• Microsoft Office and Google Drive applications and functionality – Word, Excel, PowerPoint, and Publisher
• Advanced mathematical principles
• Online learning 
• Effective teaching and training methods face to face and online
• Financial literacy

Ability To:

• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative
• Cultivate and maintain professional collaborations and relationships with business and industry and other stakeholders. 
• Grow business & industry client base through a variety of networking and marketing
• Achieve business & industry client retention goals
• Interpret and apply college goals, objectives, policies, procedures, rules and regulations
• Interpret and apply Federal, State and local policies, procedures, laws and regulations
• Communicate clearly, and concisely, both orally and in writing

• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations

• Maintain effective audio-visual discrimination and perception needed for:
• Making observations
• Reading and writing
• Communicating with others
• Operating assigned equipment
• Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing or sitting for extended periods of time
  2. Operating assigned equipment
  3. Handling varied tasks simultaneously 
  4. Bending, stooping, climbing, or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Associate’s degree from a regionally accredited college or university
• Instructional or training experience

Minimum Experience: 

• Skilled in building relationships, managing projects, and communicating effectively to support planning and delivery of initiatives.
• Must hold a valid North Carolina Driver’s License and have a clean driving record

Preferred Education/Training, Experience, Skills:

• Three to five years’ experience in establishing, marketing, and coordinating educational course offerings in a community college setting
• At least one to three year of sales/business development experience strongly preferred
• Colleague experience is strongly preferred
• Previous experience teaching or facilitating hybrid and/or online classes

Special Instructions to Applicants: 

• This position requires day and evening work in New Hanover and Pender Counties.

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.  

• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.