HR Analyst

POSITION TITLE:
HR Analyst

LOCATION:
River Parishes Community College – Gonzales Campus

JOB TYPE:
Full Time

APPOINTMENT:
Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Finance and Administration and Director of Human Resources

REPORTING LINE: 
Directly responsible to the Human Resources Manager

GENERAL POSITION SUMMARY:
The Human Resources Analyst provides comprehensive coordination and administrative support across key Human Resources functions, with primary responsibilities in benefits and retirement administration, recruitment and hiring, records management, professional development coordination, and general HR operations. The position ensures HR transactions, employee records, benefit and retirement processes, recruitment activities, and professional development requirements are completed accurately, timely, and in accordance with institutional policies and applicable requirements. The HR Analyst serves as a resource to employees and hiring managers, maintains confidential information, supports departmental initiatives, and works collaboratively with Human Resources leadership to promote efficient and compliant HR operations. This position has no supervisory responsibilities.

Required:
Associate’s degree in Human Resources, Business Administration, or a related field required.

• Four (4) years of experience may substitute for Bachelor’s degree.

Knowledge, Skills, and Abilities

• Knowledge of human resources administrative processes, benefits and retirement administration, recruitment, and records management practices.
• Ability to maintain confidentiality and handle sensitive employee and applicant information with discretion.
• Strong organizational skills with the ability to manage multiple priorities, processes, and deadlines.
• Strong attention to detail, accuracy, and follow-through.
• Proficiency in Microsoft Office Suite and the ability to effectively use HR information systems, databases, benefit systems, and recruitment platforms.
• Strong written and verbal communication and customer-service skills.
• Ability to work collaboratively and professionally with employees, applicants, supervisors, vendors, and individuals at all levels of the organization.
• Ability to interpret and apply policies, procedures, and established administrative requirements.
• Experience with TRSL, OGB, Banner, or similar public-sector HR systems is preferred.

Preferred Qualifications

• Minimum of two (2) years of experience in benefits administration, retirement processing, or related human resources function preferred.

• Experience supporting recruitment and hiring, employee records management, professional development coordination, or other general human resources functions preferred.
• Experience working in human resources within higher education or a public-sector environment.
• Experience coordinating professional development, employee evaluations, training compliance, or employee engagement activities.
• Experience maintaining personnel records and compliance documentation.

DUTIES AND RESPONSIBILITIES:

Benefits Administration and Compliance

• Coordinate and process employee benefit enrollments for newly eligible employees and ensure required elections and documentation are completed within established deadlines.
• Process qualifying life event changes, benefit terminations, dependent changes, and other approved benefit transactions.
• Process and monitor enrollments and changes for the Office of Group Benefits (OGB) and applicable supplemental benefit programs.
• Assist employees with benefit-related questions, enrollment procedures, required documentation, and available resources.
• Coordinate and support annual Open Enrollment activities, communications, employee elections, and follow-up.
• Generate, review, and reconcile benefit monitoring reports and assist with resolving enrollment, deduction, eligibility, or coverage discrepancies.
• Complete required benefit certifications and compliance-related documentation accurately and timely.
• Maintain complete and confidential benefit records and supporting documentation.
• Coordinate with payroll, benefit vendors, employees, and Human Resources leadership to resolve benefit-related issues and ensure accurate deductions and coverage.

Retirement Administration

• Process retirement enrollments, changes, terminations, and related transactions and ensure accurate reporting to applicable retirement systems.
• Coordinate Teachers’ Retirement System of Louisiana (TRSL) transactions, including addressing fund rejections, questionable years, and contribution discrepancies.
• Generate and review TRSL contribution and exception reports and assist with resolving identified issues.
• Process supplemental retirement plan enrollments and changes as applicable.
• Assist employees with retirement-related questions and coordinate meetings or communications regarding retirement options and processes.
• Coordinate Deferred Retirement Option Plan (DROP) beginning and ending processes and maintain supporting documentation.
• Maintain accurate and confidential retirement records and ensure required documentation is retained.

Recruitment and Hiring Process

• Coordinate recruitment and hiring activities from receipt of an approved request to fill through completion of the hiring process.
• Prepare and post approved job vacancies on designated recruitment platforms and other approved advertising sources.
• Maintain recruitment records and track job postings, applicant activity, referrals, interviews, selections, and required approvals.
• Coordinate with hiring managers and Human Resources leadership regarding recruitment timelines, candidate processing, and hiring requirements.
• Process approved requests to hire and prepare employment-related correspondence and documentation, including offer letters and appointment paperwork.
• Coordinate pre-employment requirements and follow up on outstanding hiring documentation.
• Enter and maintain approved appointment and employee information in applicable HR information systems.
• Support a consistent, timely, and compliant recruitment and hiring process in accordance with College procedures.

Record Management

• Maintain and audit employee personnel, benefits, retirement, recruitment, and other HR records in physical and electronic formats.
• Ensure records are accurate, complete, appropriately organized, and maintained in accordance with institutional, state, federal, and record-retention requirements.
• Identify missing, incomplete, or outdated documentation and coordinate with employees and supervisors to obtain required records.
• Ensure confidentiality, security, and appropriate access to employee and applicant information.
• Maintain HR filing systems to support efficient retrieval, auditing, and retention of records.
• Assist with periodic audits of personnel files and HR documentation and correct or escalate identified discrepancies.

 General Administrative Support

• Provide administrative support for Human Resources operations, meetings, projects, and departmental initiatives.
• Prepare requisitions, correspondence, reports, spreadsheets, forms, presentations, and other HR documentation as assigned.
• Monitor deadlines and follow up with appropriate parties to support timely completion of HR administrative processes.

General Human Resources Support

• Serve as a resource to employees and supervisors by responding to routine HR inquiries and directing matters to the appropriate HR team member when necessary.
• Provide professional, timely, and customer-focused service to employees, applicants, supervisors, and external contacts.
• Assist with employee changes, HR system updates, reporting, audits, compliance activities, and special projects as assigned.
• Support HR initiatives designed to improve employee engagement, organizational effectiveness, and departmental service delivery.
• Maintain HR e-mail box and respond to inquiries timely and efficiently.
• Maintain knowledge of applicable College policies, procedures, and HR processes and identify matters requiring management review or escalation.
• Cross-train in other HR functions to provide departmental coverage and operational continuity as needed.

Professional Development Coordination

• Coordinate the institution’s annual employee performance evaluation process, including establishing timelines, communicating requirements, tracking completion, and maintaining official evaluation records.
• Assist with the development, implementation, and tracking of Professional Growth Plans and other employee development initiatives.
• Provide administrative support for employee recognition and service recognition activities.
• Maintain records of professional development participation and completion.
• Monitor annual mandatory training requirements, communicate outstanding requirements to employees and supervisors, and maintain completion records.
• Generate reports regarding training compliance, evaluation completion, and professional development participation.

Other Duties

• Perform other duties as assigned in support of the Human Resources department and the operational needs of the College.

Affirmative Action/EEO Statement: 
River Parishes Community College is an open admission institution that partners with the communities and businesses of the river parishes region of Louisiana to provide workforce training, certificates, diplomas, and Associate Degrees.
 
Please visit our website for more information: www.rpcc.edu. 
 
River Parishes Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. River Parishes Community College also operates in compliance with Title VI of the Civil Rights Act of 1964, Title IX, of the 1962 Educational Amendments, and Section 504 of the Rehabilitation Act of 1973. The College does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, or veteran status. The Title IX and Section 504 Coordinator, Shalither S. Cushenberry, has been chosen to respond to student-related issues concerning the nondiscrimination policy at titleIX@rpcc.edu or 225-743-8526. Faculty and staff are encouraged to contact Brian J. Vermeire in the Office of Human Resources at hr@rpcc.edu or 225-743-8539. At RPCC, the lack of English language skills will not be a barrier to admission and participation in Career and Technical classes and activities in our institution. The College is also in compliance with the Family Rights and Privacy Act of 1974 (P.L. 93-380) as amended by the (P.L. 95-568).