Lead Education Training Specialist

Department of the Treasury

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Operation Support Capital Management & Oversight, -: Training Delivery and Evaluation REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

• The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Communicates the Agency's mission, vision, and values to team members and ensures integration of such into the overall Agency's and Business Unit's goals, objectives, strategies, work plans, and products and services in accordance with IRS policies and directives. Provides customers and team members with on-going advice and assistance relative to the business unit's strategic goals and objectives and its impact on any Service-wide policies, programs, practices and issues. Directs the team in broad complex long-term studies and research that require application of advanced analytical techniques in order to make recommendations related to learning systems requirements and changes. Establishes learning systems program goals and objectives (i.e., course design and development strategies, training delivery processes, technology enabled learning enhancements and processes, etc), ensures timely execution of program activities, and determines approaches to achieve goals. This process includes formulating, administering and adhering to the business unit policies and procedures and participating/leading task forces or special projects to accomplish such goals and objectives. Articulates work assignments, projects, problem areas, significant issues, and deadlines for completion to team members. Leads the team in identifying, distributing, and balancing workload based on established workflow and skill levels. Makes adjustments to complete work assignments based on priorities and/or deadlines. Ensures integration of team members in developing the final team product (s). STANDARD POSITION DESCRIPTIONS (SPD): PD96291 Visit the IRS SPD Library to access the position descriptions.

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